MODEL X STEERING RACK ISSUE

EV Channels Review

The reviewer details a recurring steering rack issue in their Tesla Model X, which necessitated a service visit. While the Tesla app's new service ticket creation feature is praised for its convenience, the underlying problem is concerning, especially given the vehicle's price point and the reviewer's history of issues. The steering rack was diagnosed as 'missing in action' by the car's software, leading to its replacement and a four-wheel alignment. Despite the repair, a separate issue with a falcon wing door emerged shortly after, further complicating the ownership experience and reinforcing the decision to pursue a buyback request. The reviewer expresses disappointment with Tesla's service consistency, particularly with the Model X, contrasting it with better experiences with Model 3 and Model Y. Nevertheless, they remain committed to EVs and the Model X, citing a lack of suitable alternatives in the market.