WE REACT TO THE "WET HANDSHAKE": RIVIAN’S IGNORING OF LONG-TERM BUGS IS GETTING OLD

EV Channels Review

This episode of Out of Spec Bits features a discussion on a viral Reddit post highlighting persistent software bugs in Rivian vehicles. Hosts Scott and Jose from Rivian Tracker delve into the "wet handshake" issue, where owners feel Rivian is neglecting long-term software problems. While both acknowledge the validity of many complaints, they note that their personal experiences with issues like HVAC malfunctions and sensor failures have been minimal, suggesting a potential disparity in owner experiences. The conversation touches upon the challenges of differentiating between minor inconveniences and critical bugs, the impact of focusing resources on the upcoming R2, and the potential abandonment of first-generation owners. The hosts express concern that Rivian's approach to bug fixing and software updates could erode brand trust, especially as they prepare for mass-market vehicles like the R2, where such issues may be less tolerated by the average consumer.