CHARGEPOINT CEO RICK WILMER EXPLAINS NEW THEFT RESISTANT EV CHARGER CABLES, CHARGER PROTECT FEATURE

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ChargePoint CEO Rick Wilmer addresses the growing issue of EV charger cable theft with two key innovations: cut-resistant cables and the 'ChargePoint Protect' alarm system. The new cables incorporate hardened stainless steel and polymer materials, making them significantly more difficult to cut without a substantial increase in weight or diameter. Wilmer emphasizes that this technology will be made available to the entire industry to foster EV adoption. The 'ChargePoint Protect' feature is a software-based alarm system that triggers sirens and flashing lights across a group of chargers if a cable is tampered with, alerting potential thieves and station owners. While the cut-resistant cables are available on most models, the 'ChargePoint Protect' feature is limited to newer stations. The interview also touches upon ChargePoint's business model, clarifying that they sell equipment to station owners who are responsible for maintenance, and highlights the success of their 'Picture to Resolution' app feature for diagnosing and reporting station issues.