2023 LIVE Q&A WITH CHARGEFOX AUSTRALIA EV DC FAST CHARGING PROVIDER

EV Channels Review

This Q&A session with Rob Asselman from Chargefox provides valuable insights into the Australian EV charging landscape. Rob, a self-proclaimed energy nerd and Head of Marketing at Chargefox, shares his personal EV journey, including a positive road trip experience in his Audi Q3. The discussion highlights Chargefox's evolution from an ultra-rapid charger owner to a platform business, enabling other entities to host chargers. A key focus is addressing network reliability, with Rob explaining the challenges of parts sourcing and the host-dependent maintenance model. While acknowledging past issues, Chargefox is working on improving Service Level Agreements (SLAs) and exploring idle fees to encourage better charging etiquette. The company aims for ubiquitous charging availability through its platform model, encouraging hosts to join and drivers to advocate for charging infrastructure. Future plans include expanding payment options beyond the app, such as tap-and-go, and increasing the number of charging points significantly by 2025.