FISKER OCEAN - INTERVIEW WITH AMERICAN LEASE & INDIGO TECH

EV Channels Review

This video features a detailed discussion with representatives from American Lease, Indigo, and OV Loop regarding the Fisker Ocean's software, connectivity, and service future. Key points include clarification on the billing dispute that led to cloud disconnection, with American Lease explaining it was a protracted communication breakdown over shared costs. Indigo and OV Loop are launching 'Ocean Loop,' a subscription service offering connectivity, customer support, and software upgrades directly to owners. They detailed upcoming software updates (2.5 and 2.6), including features like horizontal/portrait mode, Wi-Fi hotspot support, range reset, and the integration of Apple CarPlay/Android Auto via a hardware kit. Security concerns are being addressed with a new secure endpoint and a layered security approach. The discussion also covered recall reimbursements, with specific rates set by the Chapter 7 trustee for work like water pump and door handle checks, and manual updates to 2.2.2. While direct billing to the trustee is being phased in, reimbursement for customer-incurred costs like travel is not covered. The overall message is one of continued support and development for Fisker Ocean owners through the new Ocean Loop service, despite the complexities arising from the bankruptcy.