EVGO IS HAVING SERIOUS TROUBLE AT MANY OF THEIR BRAND NEW CHARGING SITES

EV Channels Review

This episode of the Out-of-Spec Podcast highlights significant reliability issues with EVgo's brand-new charging sites. Both hosts, Branden Flasch and the primary speaker, detail their frustrating experiences with newly installed Delta 350kW dispensers and 100kW City Chargers, which are failing within months, sometimes even weeks, of deployment. Key problems include chargers not latching, error messages, and complete site outages that are not promptly updated on the network or app. The hosts criticize EVgo's slow response to reported issues, often requiring direct contact with internal staff to get sites marked offline. They contrast this with Tesla's Supercharger reliability and suggest EVgo needs to prioritize operational reliability and improve communication with drivers, rather than relying on drivers to report problems or internal contacts to expedite fixes. The core issue appears to be a lack of robust processes for identifying and marking offline chargers, despite available data and user reports.