SYSTEM OUTAGE ABB DC FAST CHARGERS DOWN ACROSS MULTIPLE NETWORKS HOW DID IT HAPPEN EPISODE 129

EV Channels Review

This episode of the Out of Spec Podcast details a significant 12-hour outage affecting nearly all ABB DC fast chargers across multiple networks in the country. Hosts Kyle and Francie highlight the widespread impact, which took down networks like 7-Eleven, Circle K, and a large portion of EVgo. While ABB remained silent, the hosts, through industry contacts and user reports, deduced the issue was likely related to the chargers' built-in cellular connections or backend communication, rather than a hardware failure. A key takeaway is the lack of redundancy and preparedness among charging network operators, with most leaving drivers stranded. Circle K and Electrify America are commended for their systems defaulting to free vend mode during the outage, ensuring drivers could still charge, a stark contrast to the complete unavailability experienced elsewhere. The incident underscores the critical need for robust risk management, backup plans, and better communication from hardware manufacturers and CPOs to ensure reliable EV charging infrastructure.