WE HAD A FANTASTIC RIVIAN SERVICE EXPERIENCE AS WE APPROACH 10,000 MILES ON OUR R1T!

EV Channels Review

The Rivian R1T Launch Edition, approaching 10,000 miles, has provided a largely positive ownership experience, with the service department receiving high praise. The reviewer highlights Rivian's exceptional communication, proactive part ordering, and a seamless service process, even for a customer unfamiliar with the vehicle's issues. Key fixes included tailgate alignment, a speaker fault, and a charge port door reseat. However, persistent issues remain with the tonneau cover, which failed again after service, and a recurring drivetrain clunk from the half shafts, which, while temporarily resolved, is expected to return. The reviewer expresses hope for a permanent engineering solution to these clunks. Despite these drawbacks, the reviewer remains enthusiastic about the R1T, particularly commending the continuous improvements through over-the-air software updates, which have enhanced suspension tuning, drivetrain performance, and added features like Dog Mode. The vehicle's versatility for towing, off-roading, and daily driving is a significant plus.