NISSAN COULDN’T FIX OUR BRAND NEW BROKEN LEAF, SO THEY REPLACED THE CAR! DELIVERY DAY EXPERIENCE

EV Channels Review

This video documents a highly unusual resolution to a brand-new Nissan Leaf's high-voltage battery failure. After only 450 miles, the leased vehicle experienced a critical battery fault, rendering it unusable. The owner faced months of silence and uncertainty from Nissan regarding repairs, highlighting a significant gap in their EV service capabilities compared to newer manufacturers. Despite the dealer's efforts, the lack of parts and a clear timeline led to frustration. Ultimately, Nissan bought back the car and provided a replacement vehicle. While the initial failure was a major disappointment and a cautionary tale about EV ownership, the final resolution, albeit delayed, was satisfactory. The review praises the dealership's support and Nissan's eventual decision to replace the car, but criticizes the extended repair delay. The new Leaf is presented as a capable city commuter, though the reviewer notes the loss of one-pedal driving in the updated model.