HORRIBLE TESLA SERVICE CENTER EXPERIENCE

EV Channels Review

This video details an exceptionally frustrating and prolonged service experience with a Tesla Model X Long Range. The reviewer encountered significant issues with communication, repair quality, and operational procedures at the service center, leading to the vehicle being held for 11 days with multiple unresolved problems. Key issues included misaligned bumpers, damaged third-row seats, missing floor covers, and malfunctioning Falcon Wing doors, with parts arriving damaged on more than one occasion. The reviewer highlights a severe lack of quality control and inspection before vehicle return. Despite the negative experience, the reviewer still recommends the Model X, but with a strong caveat regarding potential quality control issues at delivery and the reliability of the service center, suggesting it's a "roll of the dice" for potential buyers.