MY FIRST TESLA SERVICE EXPERIENCE WAS...

EV Channels Review

The reviewer details their first Tesla service experience, highlighting both positive and negative aspects. Initially, the service appointment was complicated by the unavailability of a loaner car, a stark contrast to the reviewer's positive experiences with BMW. However, Tesla eventually rescheduled and provided a Model 3 Dual Motor loaner, which the reviewer appreciated for enabling them to continue their work. The service addressed several issues, including a misaligned hood and a loose plastic panel in the wheel well, which were fixed to the reviewer's satisfaction. However, the reviewer was disappointed by the $80.50 charge for a tire rotation, which they felt was unnecessary, and the fact that the car was returned with new marks and smudges, indicating sloppy work. Despite these drawbacks, the reviewer concludes that their overall Tesla service experience was positive, emphasizing the importance of focusing on the car's overall appeal rather than minor imperfections, especially given its electric nature and driving dynamics.