I WILL NEVER BUY ANOTHER NISSAN! I'VE HAD ENOUGH!

EV Channels Review

The reviewer expresses extreme dissatisfaction with Nissan's customer service and dealer network, stating they will never purchase another Nissan vehicle. The video details numerous negative experiences, including ignored communications, mishandled warranty claims, and a problematic referral scheme. A particularly egregious incident involved a mechanic urinating in a customer's car, which was only resolved after public exposure. The reviewer highlights a Nissan policy requiring warranty repairs to be completed within the warranty period, even if parts or scheduling delays are the manufacturer's fault, forcing them to cut a holiday short. Despite acknowledging the Nissan Leaf itself as a good car, the overwhelming negative experiences with the company's support infrastructure lead to a strong recommendation against purchasing any Nissan product. The reviewer believes Nissan prioritizes profit over customer satisfaction, a sentiment echoed by some within the company.