NEARLY TWO MONTHS WAIT TO GET RIVIAN SERVICE! RACING 60,000 MILE WARRANTY EXPIRATION

EV Channels Review

This video highlights a significant concern for Rivian owners: the extended wait times for service appointments. The host details a nearly two-month delay to get his R1T into service before its 60,000-mile warranty expires. While the Rivian app's AI-driven service request process is praised for its natural language interaction, the scheduling availability is a major drawback. The host contrasts this with his experiences with Tesla service, which he generally finds more efficient. A key worry is whether Rivian will honor warranty claims for issues discovered during the long wait or after the warranty expires, especially if new problems arise. The video also touches on the potential for third-party repair shops to service Rivians, similar to Tesla, and the importance of right-to-repair initiatives. Despite the service concerns, the host expresses confidence in the Gen 1 R1T's overall quality and reliability, noting that major drivability issues appear to be prioritized and resolved quickly.